AML/KYC

AML/KYC Policy in i-change.io

The i-change.io Anti-Money Laundering, Counter-Terrorism Financing Policy (hereinafter referred to as the AML Policy) and the Know Your Customer Policy (hereinafter referred to as the KYC Policy) are designed to prevent and reduce possible risks of i-change.io service participation in any illegal activity.

An exchange, as a service provider of virtual/cryptocurrency assets, is obliged to perform verification of all suspicious transactions of virtual/cryptocurrency assets. During the verification process, among other things, user identification (KYC) and the origin of the virtual/cryptocurrency asset must be verified. Also, the virtual/cryptocurrency asset must be withheld from the balance for the duration of the transaction verification.

If your AML cryptocurrency asset analysis results in an AML cryptocurrency risk above 50%, or receives any of the tags below:

DARK SERVICE

SCAM

STOLEN

MIXING(MIXER)

SEXTORTION

RANSOMWARE

HACK

PHISHING

TERRORISM FINANCING

FRAUD

BLACKLIST

STILL UNDER INVESTIGATION

CYBERCRIME ORGANIZATION

NARCOTICS

CHILD ABUSE

HUMAN TRAFFICKING,

SANCTIONS,

and other high-risk assets,

then the Client's transaction may be frozen for an indefinite period of time pending full KYC (KYC) verification.

2.2 Upon receipt of a service request from our liquidity provider, the Client's transaction may be frozen indefinitely until the full identity verification (KYC) has been completed.

2.3 On receipt of a request from the competent authorities, the Client's transaction may be frozen for an indefinite period of time until full identity verification (KYC) has been completed.

2.4 Upon detection of any suspicious activity by an AML officer of the i-change.io service, the Customer's transaction may be frozen for an indefinite period of time until the identity verification (KYC) is complete.

3. Documents to pass KYC verification:

To verify the origin of the funds, we ask you to fully answer the following questions:

- Through which platform did the funds reach you? Please provide screenshots from the withdrawal history of the sender's wallet/platform as well as links to both transactions in explorer;

- what service you received the funds for;

- how much the transaction was for, as well as the date and time of the transaction;

- through which contact person did you communicate with the sender of the funds? Please provide screenshots of correspondence with the sender where we can see confirmation that the funds were sent.

Also, please provide the following materials:

- A photo of one of your documents (passport, ID card, or driver's license).

Translated with DeepL.com (free version)

- Selfies with this document and a sheet on which the date and signature will be handwritten.

If necessary, the service has the right to request additionally, any other documents not specified in this section.

All sent images (scans, photos, screenshots) must be in jpeg or png format.